What We Collect and Why We Hold It
We collect your name, contact details, and account credentials when you register. When you deposit or withdraw using bKash, Nagad, or Rocket, we record the transaction reference and wallet number — never your full PIN or authentication token. We also log device type, browser session data,
-
1
and IP address to detect unusual access patterns and protect your account from unauthorised use. Usage data, such as which sections of the platform you visit and how long sessions run, helps us improve how the site performs on mobile. We do not sell your personal
-
2
data to third parties. We share data only where a regulated verification or fraud-prevention process requires it, or where you have asked us to act on your behalf. Data retention periods vary by data type — account records are kept for as long as your account
-
3
is active and for a period afterward as required by applicable rules. You may ask us at any time to confirm what data we hold, correct inaccurate records, or request deletion where retention is no longer required. Availability of certain features depends on your local law
-
4
and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.